First and foremost, call 911 if anyone is injured, or if there is substantial damage occurring due to a fire etc. Once you are out of harm’s way, begin to collect all necessary information pertaining to the claim. You will need information such as:
- Date and time of the loss
- Location of incident
- Third party’s name, address and contact information
- Third party’s insurance company information and policy number
- Police report
Always ensure you write down a detailed description of exactly what happened, and if you can get photos of what happened that’s even better.
Also, take the necessary steps to ensure no further loss or damage occurs.